Refund and Cancellation Policy 

At Care1, we aim to deliver a seamless experience to our customers. Please read our Refund and Cancellation policy carefully.

Order Cancellation Policy

• Care1 does not provide a cancellation option once an order has been placed by the customer. Please review your order carefully before finalizing it.

Refund Policy

• In cases where an ordered product is not available from our side, and you have already made an online payment, we assure you a 100% refund.
• The refund process will be initiated within 5-7 business days once the unavailability is confirmed, and the amount will be credited back to your original payment method.

For further assistance, please contact our customer support team through our website or the provided contact details on Care1.

Return Policy

At Care1, we prioritize quality and ensure that all medicines are safely and securely delivered to you. Please note that we do not offer a return policy. Once the order has been received, it is considered final and non-returnable.

For any questions or concerns regarding your order, feel free to reach out to our customer support team.

Shipping Policy

The orders for the user are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 9-10  days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company/post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company /  postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be),  the same is not refundable.